MAYFLOWER MARINA - OPERATING POLICIES

1. Berthing Contract Cancellation Refund & Credit Policy

In many UK marinas, the policy of binding contracts is rigorously enforced and berth holders wishing or needing to change their plans mid contract cannot expect either a refund or a credit. At Mayflower Marina, however, we understand that very occasionally our berth holders may need to amend their berthing plans and accordingly the Company is willing to offer the following:

(a) For refund - the Company shall process a refund as follows:

  1. Notice in writing must be received at the marina office stating the required termination date or, if no date is stated, this will be taken as the date the notice is received.
  2. A recalculation of fees due shall be made for the revised berthing period, being the period from the commencement of the original licence period to the termination date set out above, at the appropriate tariff rate for that revised period. (For Shareholders the minimum period is six months and the appropriate rate of allowance)
  3. A contract cancellation fee of £500 shall be charged representing an estimation of our reasonable administrative costs arising from the cancellation and of our replacing the letting and loss of licence fees for the period until your licence can be replaced. If your licence is replaced by the Company with a suitable alternative licence taking effect before the end of your original licence period, the amount of the cancellation fee may be adjusted to reflect this saving to the Company. The cancellation fee will be waived in respect of the Company's shareholders and where a licence is the subject of a transfer to another Owner.
  4. Provided that the Owner has removed the vessel and all other of his property and effects from the Marina, the Company will deduct or refund from the fees payable or paid by the Owner a sum equal to the excess over the recalculated fees and less the contract cancellation fee.
  5. Failure to ensure removal of the vessel and all other property and effects by the termination date may result in short term visitor charges being raised for each day or part day thereafter that such items remain on the Marina premises.
(b) For berthing credit (Applicable to non-shareholders only) the Company will offer a credit as follows:
  1. One month's notice in writing must be received at the marina office.
  2. A recalculation of fees due shall be made for berthing to the end of the notice period at the appropriate tariff rate in the same manner as set out above but without a contract cancellation fee.
  3. The unexpired portion of the fee will be held on the Owner's account up to the end of the following berthing year. Please note that the berthing year is 1st April - 31st March.
  4. If the Owner's licence is not renewed for the following berthing year the contract cancellation fee will become payable and deducted from the credit balance. Provided that the Owner has removed the vessel and all other of his property and effects from the Marina any credit balance remaining after the credit period has expired will be deducted or refunded from the fees remaining payable or already paid by the Owner in respect of the period for which credit was given.
  5. Failure to ensure removal of the vessel and all other property and effects by the termination date may result in short term visitor charges being raised for each day or part day such items remain on the Marina premises after that date.
2. Transfer of Licence
In the event of sale of a vessel, the former Owner may request that the Company transfer his berthing licence to the new Owner of the vessel. The Company shall be under no obligation to consent to such transfer and may refuse such consent in its absolute discretion. However, such consent shall in any event not be granted unless the following requirements are met:
  1. The former Owner must request, in writing, a transfer of his berthing licence.
  2. The new Owner must submit a completed application form to the Company which is acceptable to the Company.
  3. The new Owner must pay an administration fee of £200.
  4. The new Owner will be charged at the pro rata annual rate current at the time of assignment. This recalculation is subject to the minimum licence period obligation of six months in the case of the Company's Shareholders.
  5. The former Owner shall be entitled to a refund or berthing credit as detailed in the Refund and Credit Policy.
3. Cruising Credit.

If a vessel with an annual berthing licence is absent from the Marina for a continuous period exceeding 30 days during the months of June, July, August the Company will allow a sub-let credit of 90% of the annual berthing fees paid for the period of absence subject to the following conditions:

  1. The Owner must give prior written notification of the period of absence.
  2. A cruising credit may only be offset against subsequent berthing fees and will only remain valid up to the end of the following berthing year. In the event that no such berthing fees are payable, any credit balance shall be forfeited.
  3. The cruising credit shall only be valid until 30th August of the berthing year following the period of absence.
  4. The cruising credit shall have no cash value and is not transferable.
All the above policies may be amended from time to time. Such amendments will become effective on being displayed on the Company's public notice board. The above policies may be withdrawn at any time and nothing in the above policies shall constitute a waiver of the Company's rights under the Company's Terms & Conditions or Marina Use.